If we are to understand problem solving, we should understand the stratification of various problem types, as well as the processes one might engage in in order to be successful. Pretz, Naples and Sternberg (2003) explicate a seven point process by which three main goals are achieved. First, one must recognize that a problem exists. This may take various forms depending on how the situation unfolds or the problem is presented. Second, the problem is defined; the scope and goals are clearly understood. Third, the problem is represented such that mental information is amassed and organized relative to the problem itself, but also as it pertains to prior information or experiences held by the problem solver.
There is also the issue of well-structured versus ill-structured problems. This is of significance to me because in my world and work, having an understanding of problem solving relative to computers and technology is a critical skill. I can survive not knowing any specific software application or repair protocol as long as my general problem solving ability relative to these things is intact. Well-structured problems according to Pretz, Naples and Sternberg are clear and solvable by a prescribed algorithm. In contrast, ill-defined problems are not well understood, and may be constrained by preconceptions, as they are not able to be broken down into smaller subsets.
This topic relates to the rest of the readings because the ultimate goal in education is to teach students how to teach themselves, to inspire and make them responsible for their own learning by drawing upon intrinsic motivations which will hopefully keep the torch of knowledge and inquiry burning throughout their lives. At the very least, we hope to impart a generalizable skill set which will allow them to solve life’s problems with a modicum of effort. We know these interests and energies are not always constant. Noddings (2006) acknowledges that even high motivations may wane, at which times we must rely on habituation in order to sally forth. The real goal here is a self-awareness sufficient to inform students as to their own meta-cognition, or knowledge about the nature and purpose of knowledge.
References
Merriam-Webster Online. (no date). Problem. Retrieved November 29, 2011 from http://www.merriam-webster.com/dictionary/problem.
Noddings, N. (2006). Critical lessons: What our schools should teach. Cambridge, England: Cambridge University Press.
Oxford English Dictionary. (no date). Problem. Retrieved November 29, 2011 from http://www.oed.com.libproxy.eku.edu/view/Entry/151726?rskey=ypTCKE&result=1#eid.
Oxford English Dictionary. (no date). Problem. Retrieved November 29, 2011 from http://www.oed.com.libproxy.eku.edu/view/Entry/151726?rskey=ypTCKE&result=1#eid.
Pretz, J. E., Naples, A. J., & Sternberg, R. J. (2003). Recognizing, defining, and representing problems. In J. E. Davidson & R. J. Sternberg (Eds.), The psychology of problem solving (pp. 1-30). New York: Cambridge University Press.
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